Calusa Crossing Animal Hospital is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences in a veterinary setting. The role involves managing appointments, client communication, and patient information while fostering a supportive environment for both clients and their pets
Job Summary
The Client Service Representative serves as the vital first and last point of contact, ensuring an exceptional client experience through seamless communication.
Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses and 401(k) matching.
The role requires managing appointments, triaging inquiries, processing payments, and maintaining organized records within a fast-paced veterinary environment.
Matching Summary
Match Score: 85
Calusa Crossing Animal Hospital is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences in a veterinary setting. The role involves managing appointments, client communication, and patient information while fostering a supportive environment for both clients and their pets.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and insurance claims
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience in veterinary setting