In-person (specific hours detailed in the posting)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
The Customer Banking Specialist position at Comcov in Cranbourne involves providing exceptional customer service and supporting clients with their banking needs, including loans and financial advice. The role requires effective communication and problem-solving skills, as well as a genuine interest in building a career in the banking industry
Job Summary
As the Customer Banking Specialist in our Cranbourne Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options and problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.
Matching Summary
Match Score: 85
The Customer Banking Specialist position at Comcov in Cranbourne involves providing exceptional customer service and supporting clients with their banking needs, including loans and financial advice. The role requires effective communication and problem-solving skills, as well as a genuine interest in building a career in the banking industry.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate digital banking options
Problem solve and provide solutions
Nice-to-have
Interest in financial well-being
Act with integrity
Championing processes and procedures
Seeing the big picture for customers
Key Requirements
Proven experience delivering exceptional Customer Service