Support Case Worker

Mission Australia

Brisbane, QLD, Australia
Base: $39.56ph + super; penalty rates: yes; benefi...
Experience with diverse disadvantaged backgrounds
Ability to work rotating 24/7 roster shifts
Proficiency in microsoft office and data entry
This role involves supporting clients experiencing homelessness by assisting with case plans, intake, exits, and meal provisions in a 24/7 facility

Job Summary

  • This role involves supporting clients experiencing homelessness by assisting with case plans, intake, exits, and meal provisions in a 24/7 facility.
  • Employees will respond to crisis situations, maintain accurate records in MA Connect, and ensure client safety through policy adherence.
  • The company offers not-for-profit salary packaging, free counseling, chaplaincy support, and opportunities for additional annual leave.

Matching Summary

This role involves supporting clients experiencing homelessness by assisting with case plans, intake, exits, and meal provisions in a 24/7 facility.

Salary

Base: $39.56/hr + Super; Penalty rates: Yes; Benefits: NFP Salary Packaging

Skills & Requirements

Must-have

  • Experience with diverse disadvantaged backgrounds
  • Ability to work rotating 24/7 roster shifts
  • Proficiency in Microsoft Office and data entry
  • Strong listening and relationship building skills
  • Adherence to safety policies and procedures

Nice-to-have

  • Passion for making a meaningful difference
  • Collaborative team player mindset
  • Professional approach to boundaries
  • Initiative in completing shift logs
  • Commitment to inclusive culture

Key Requirements

  • Associate Diploma in Community Services or equivalent
  • Current First Aid Certificate
  • Current driver's licence
  • Current Working with Children Check (Blue Card)
  • National police history check clearance

Work Rights

Not specified

Tailored Resume

Cover Letter