Psr - Patient Services Representative (levels 2-3) - Medical Oncology/infusion Clinic - Stephenson Cancer Center At Mcalester

OU Health

McAlester, Oklahoma, US
Patient scheduling
Demographic data collection
Insurance verification
The Patient Services Representative II coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility

Job Summary

  • The Patient Services Representative II coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.
  • Responsibilities include scheduling appointments, verifying insurance, collecting payments, managing patient records, and communicating with patients and staff.
  • OU Health offers a comprehensive benefits package, including PTO, 401(k), medical and dental plans, designed to meet your specific needs.

Matching Summary

The Patient Services Representative II coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.

Skills & Requirements

Must-have

  • patient scheduling
  • demographic data collection
  • insurance verification
  • payment processing
  • medical record management
  • patient communication

Nice-to-have

  • team oriented approach
  • patient portal promotion
  • quality improvement activities
  • professional growth

Key Requirements

  • High School Diploma or GED required (PSR II)
  • Associate's Degree required (PSR III)
  • 3+ years customer service experience (PSR II)
  • 6+ months clinical environment experience (PSR II)
  • 5+ years admitting/financial counseling/registration experience (PSR III)
  • Advanced verbal and written communication skills
  • Advanced customer service skills
  • Advanced ability to work effectively with others
  • Advanced proficiency with Microsoft Office tools
  • Keyboarding skills sufficient for position

Work Rights

Not specified

Tailored Resume

Cover Letter