This role combines strategic platform leadership with hands-on development expertise, ensuring the delivery of scalable, innovative solutions across ITSM, CSM, HAM, and SAM
Job Summary
This role combines strategic platform leadership with hands-on development expertise, ensuring the delivery of scalable, innovative solutions across ITSM, CSM, HAM, and SAM.
You will define the roadmap, lead technical design, and develop complex integrations while collaborating with stakeholders to maximize business value.
Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most.
Matching Summary
This role combines strategic platform leadership with hands-on development expertise, ensuring the delivery of scalable, innovative solutions across ITSM, CSM, HAM, and SAM.
Skills & Requirements
Must-have
ServiceNow platform ownership
ITSM, CSM, HAM, SAM modules
ServiceNow development and scripting
ServiceNow integrations (REST/SOAP)
Platform stability and performance
Nice-to-have
AWS DevOps and cloud integrations
Agile delivery methodologies
CI/CD pipelines
Key Requirements
3-5 years of relevant experience
Bachelor’s degree in Computer Science, IT, or related field
Certified System Administrator (CSA) and Application Developer (CAD) ideally
Experience with Agile delivery methodologies and DevOps practices
Strong stakeholder management and communication skills