Especialista Servicenow Senior | Remoto

Sofka

Ecuador
Fully remote
5+ years servicenow experience
Event management and major incident management
Javascript script includes and rest apis
Sofka is seeking a Senior ServiceNow Specialist with over five years of experience in integration architecture and automation of critical processes. The role focuses on advanced Event Management and Major Incident Management within a supportive and growth-oriented company culture that prioritizes employee well-being and continuous learning

Job Summary

  • The role involves designing robust integration architectures using MID Server and IntegrationHub to transform monitoring data into intelligent actions.
  • Candidates will lead the implementation of Event Management and Major Incident Management modules to reduce operational noise and optimize business resilience.
  • Sofka offers a collaborative culture with continuous learning opportunities through their KaizenHub program and dedicated focus on employee wellbeing.

Matching Summary

Match Score: 85

Sofka is seeking a Senior ServiceNow Specialist with over five years of experience in integration architecture and automation of critical processes. The role focuses on advanced Event Management and Major Incident Management within a supportive and growth-oriented company culture that prioritizes employee well-being and continuous learning.

Skills & Requirements

Must-have

  • 5+ years ServiceNow experience
  • Event Management and Major Incident Management
  • JavaScript Script Includes and REST APIs
  • CSDM model alignment and CMDB architecture
  • Integration with Dynatrace Zabbix Grafana

Nice-to-have

  • Flow Designer and Playbooks automation
  • AIOps and Now Assist knowledge
  • Strong leadership and mentoring skills
  • Continuous improvement culture KaizenHub
  • Focus on physical and mental wellbeing

Key Requirements

  • ServiceNow Certified System Administrator (CSA) certification
  • ITIL 4 certification required
  • Minimum 5 years ServiceNow platform experience
  • Expertise in ITOM and ITSM module implementation

Work Rights

Not specified

Tailored Resume

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