(usa) Club Enablement Lead

Nashvillesecurityjob

Easton, PA, United States of America
Base: $22.00 to $30.00 ph; bonus/equity: performan...
Retail experience with front-end equipment
Customer service experience
Onboarding and training coordination
Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience while fostering a collaborative, people-first environment that drives associate engagement and retention

Job Summary

  • Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience while fostering a collaborative, people-first environment that drives associate engagement and retention.
  • At Sam's Club, competitive pay is offered along with performance-based bonuses and comprehensive benefits including health coverage, financial plans, paid time off, and education benefits through Live Better U.
  • The role emphasizes respect for individuals, acting with integrity, serving customers and members, and striving for excellence through continuous improvement and support for associates.

Matching Summary

Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience while fostering a collaborative, people-first environment that drives associate engagement and retention.

Salary

Base: $22.00 to $30.00 per hour; Bonus/Equity: Performance-based bonus awards; Benefits: Medical, vision, dental, 401(k), stock purchase, life insurance, PTO, education benefits

Skills & Requirements

Must-have

  • Retail experience with front-end equipment
  • Customer service experience
  • Onboarding and training coordination
  • Compliance and safety standards
  • Associate engagement and retention
  • Operational process improvement

Nice-to-have

  • Leadership and mentoring skills
  • Change management and collaboration
  • People-first and inclusive culture
  • Continuous learning and development
  • Ethics and integrity promotion

Key Requirements

  • 6 months retail experience including front-end equipment
  • 6 months customer service experience
  • Must be 18 years or older
  • Certificate of Completion in People and Business Leadership (preferred)
  • Supervising experience (preferred)

Work Rights

Must be 18 years or older

Tailored Resume

Cover Letter