Technicien Relations À La Clientèle - Assurance Individuelle Et Services Financiers
Beneva
Hybrid
French language proficiency required
Advanced english skills mandatory
Client needs identification
Beneva is seeking a Customer Relations Technician for its Individual Insurance and Financial Services team, offering a temporary hybrid position. The role involves handling customer inquiries related to various products and services, requiring strong bilingual communication skills and relevant experience
Job Summary
The role involves receiving client calls, identifying needs, and communicating information regarding various insurance products.
Candidates must ensure confidentiality by transacting only with authorized persons and adhere to minimum productivity norms.
The position includes proposing additional services from Beneva and participating in business retention efforts.
Matching Summary
Match Score: 85
Beneva is seeking a Customer Relations Technician for its Individual Insurance and Financial Services team, offering a temporary hybrid position. The role involves handling customer inquiries related to various products and services, requiring strong bilingual communication skills and relevant experience.
Skills & Requirements
Must-have
French language proficiency required
Advanced English skills mandatory
Client needs identification
Product knowledge application
Confidentiality compliance
Nice-to-have
Sales cross-referencing perspective
Problem resolution skills
Hybrid work environment
Team collaboration focus
Key Requirements
College diploma in administrative technique or insurance