It Service Delivery Manager

HITACHI ENERGY USA INC

Alamo, Tennessee, United States of America
Not specified; not specified; comprehensive health...
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5+ years it experience
2+ years it leadership role
Manufacturing environment support
** Hitachi Energy is seeking a Factory IT Service Delivery Manager to oversee IT service delivery at their Alamo, TN, and Crystal Springs, MS factories. The role involves managing IT infrastructure, applications, and cybersecurity, while collaborating with site leadership and IT teams to enhance factory operations. **

Job Summary

  • This role serves as the primary IT escalation point for factory sites, ensuring infrastructure and cybersecurity capabilities are reliable and secure.
  • The successful candidate will lead local IT professionals, manage vendors, and drive governance standards in a dynamic manufacturing environment.
  • Hitachi Energy offers comprehensive health coverage, a 401(k) with company match, and professional growth opportunities including tuition reimbursement.

Matching Summary

Match Score: 75

** Hitachi Energy is seeking a Factory IT Service Delivery Manager to oversee IT service delivery at their Alamo, TN, and Crystal Springs, MS factories. The role involves managing IT infrastructure, applications, and cybersecurity, while collaborating with site leadership and IT teams to enhance factory operations. **

Salary

Not specified; Not specified; Comprehensive Health Coverage, Retirement Savings, Paid Time Off

Skills & Requirements

Must-have

  • 5+ years IT experience
  • 2+ years IT leadership role
  • Manufacturing environment support
  • ServiceNow platform knowledge
  • Microsoft Azure and DevOps
  • SAP S/4HANA familiarity

Nice-to-have

  • Strong communication skills
  • Project management experience
  • Vendor management expertise
  • Cybersecurity incident response
  • Local language skills valued

Key Requirements

  • Bachelor's degree in Computer Science or Engineering
  • Minimum 5 years of IT experience
  • Minimum 2 years in IT leadership or management
  • Experience supporting manufacturing or industrial environments

Work Rights

Not specified

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