Customer Service Representative

Destination Pet

Montclair, NJ, United States
$16.00ph doe + tips
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a Customer Service Representative for their Montclair, NJ location, ideal for pet lovers who excel in customer interaction. The role emphasizes creating a welcoming environment for pet parents and managing various customer service tasks

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Montclair, NJ location, ideal for pet lovers who excel in customer interaction. The role emphasizes creating a welcoming environment for pet parents and managing various customer service tasks.

Salary

$16.00/hour DOE + tips

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in both human and hound
  • juggling phones, customers, and paws
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter