Cross-functional collaboration with product, design and engineering
Lead complex research and experimentation initiatives that shape product, service and experience decisions
Job Summary
Lead complex research and experimentation initiatives that shape product, service and experience decisions.
Work in a cross-functional environment with Product, Design and Engineering to define problems, test hypotheses and generate evidence.
Play a critical role in shaping both new and existing digital experiences across CommBank’s platforms, with a focus on our Investing and Insurance products.
Matching Summary
Lead complex research and experimentation initiatives that shape product, service and experience decisions.
Skills & Requirements
Must-have
Lead complex research and experimentation
Shape product, service and experience decisions
Cross-functional collaboration with Product, Design and Engineering
Drive experimentation capability evolution
Integrate quantitative analytics
Embed experimentation practices effectively
Nice-to-have
Human-centred experiences
Evidence-led approaches
Compelling storytelling
Continuous discovery capability
Mentoring and uplifting capability
Key Requirements
Proven experience designing and running digital experiments
Strong qualitative UX research skills
Solid understanding of risk, privacy, ethics, and governance