Técnico(a) Campo (ti) - Piracicaba - Sp

UNISYS AUSTRALIA PTY LIMITED

Piracicaba, SP, Brazil
Hardware and software support
Remote access tools
Network configuration
Provide first-level support for hardware and software issues, handling tickets via remote tools, chat, or email

Job Summary

  • Provide first-level support for hardware and software issues, handling tickets via remote tools, chat, or email.
  • Manage IT assets, configure computers and mobile devices, and perform maintenance on desktops and printers.
  • Identify and suggest system and process improvements, and create user support materials.

Matching Summary

Provide first-level support for hardware and software issues, handling tickets via remote tools, chat, or email.

Skills & Requirements

Must-have

  • hardware and software support
  • remote access tools
  • network configuration
  • mobile device troubleshooting
  • IT asset management

Nice-to-have

  • proactive problem solving
  • user education materials
  • continuous improvement suggestions

Key Requirements

  • High School Diploma
  • Intermediate English
  • Intermediate OS knowledge
  • Intermediate Office Suite knowledge
  • Intermediate Networking knowledge
  • Intermediate Internet knowledge
  • Desktop and printer installation/maintenance
  • Software installation/configuration
  • Own vehicle for travel

Work Rights

Not specified

Tailored Resume

Cover Letter