The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary
Job Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
This position works under supervision and provides comprehensive support for finance and patient care activities, collecting patient intake documents, answering inbound/outbound calls, and verifying insurance information.
UAMS offers amazing benefits and perks including Health, Holiday/Vacation/Sick Leave, Education discount, and Retirement matching for benefits eligible positions.
Matching Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
Skills & Requirements
Must-have
Coordination of benefits
Patient demographics collection
Insurance verification
Call center environment
Customer service skills
Nice-to-have
Service recovery skills
Teamwork and diversity
Professional and friendly interaction
Key Requirements
High School, GED or equivalent
2 years customer service
2 years healthcare registration/insurance verification