Customer Service Representative

Destination Pet

Not specified
Base: $16.00ph; bonus/equity: tips; benefits: pyrt...
On-site
Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative who is passionate about pets and customer care. The role involves engaging with clients, managing inquiries, and ensuring a welcoming environment for both pets and their owners

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, and handling transactions.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative who is passionate about pets and customer care. The role involves engaging with clients, managing inquiries, and ensuring a welcoming environment for both pets and their owners.

Salary

Base: $16.00/hour; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • maintaining lobby cleanliness
  • handling cash and card transactions

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure
  • solving problems quickly

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter