Retail Loyalty Support Specialist

Chevron

Makati City, Philippines
Not specified in the job description
Level 2 support for loyalty programs
Onboarding/offboarding and master data maintenance
Salesforce or servicenow systems
Chevron is looking for a Retail Loyalty Support Specialist based in Makati City, Philippines, to provide Level 2 support for loyalty programs and mobility enablement. The ideal candidate should have a business-related degree, strong communication skills, and the ability to work night shifts

Job Summary

  • The Retail Loyalty Support Specialist delivers Level 2 support for the Albertson, Extramile Rewards, and Chevron Proprietary Loyalty Program as well as mobility enablement and support.
  • Responsibilities include documenting inquiries and issues, monitoring and resolving issues related to site participation, redemption, transaction discrepancies, and POS configuration.
  • Benefits include competitive salary, allowances, medical and optical reimbursements, health care coverage, robust employee-centered programs for health and wellness, and time-off to promote healthy work-life balance.

Matching Summary

Match Score: 85

Chevron is looking for a Retail Loyalty Support Specialist based in Makati City, Philippines, to provide Level 2 support for loyalty programs and mobility enablement. The ideal candidate should have a business-related degree, strong communication skills, and the ability to work night shifts.

Skills & Requirements

Must-have

  • Level 2 support for loyalty programs
  • Onboarding/offboarding and master data maintenance
  • Salesforce or ServiceNow systems
  • POS configuration and prompting issue resolution
  • Loyalty Network outage support
  • Transactional data accuracy validation

Nice-to-have

  • Ingenuity, creativity and innovation
  • Motivated and talented individuals
  • Keen interest in the energy industry
  • Effective presentations across multi-cultural customer base

Key Requirements

  • Bachelor's Degree in business-related courses or equivalent
  • Proficient in MS Office applications
  • Good oral and written communication skills
  • Strong interpersonal, organizational, analytical and problem-solving skills
  • Open to night shift work schedule

Work Rights

Not specified

Tailored Resume

Cover Letter