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Citi Technology is seeking a Production Support Analyst in Costa Rica to join their Applications Support team, responsible for ensuring the stability and support of various applications used by Finance, Risk, Compliance, and HR functions. The ideal candidate should have 2-4 years of experience in system analysis and applications support, with technical familiarity in Unix/Linux environments, relational databases, and incident management.
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Job Summary
The Applications Support group is responsible for the production environment for a wide range of applications used by Finance, Risk, Compliance and Human Resources functions within the company.
The role will entail hands-on investigation and issue resolution, incident management and being passionate about taking part in initiatives to improve the production platform.
Communicate effectively with operations, technology, and business partners on a regional or global basis.
Matching Summary
Match Score: 75
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Citi Technology is seeking a Production Support Analyst in Costa Rica to join their Applications Support team, responsible for ensuring the stability and support of various applications used by Finance, Risk, Compliance, and HR functions. The ideal candidate should have 2-4 years of experience in system analysis and applications support, with technical familiarity in Unix/Linux environments, relational databases, and incident management.
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Skills & Requirements
Must-have
Unix or Linux environment
ETL jobs knowledge
relational databases knowledge
incident management
problem management
technical support documentation
Nice-to-have
passion for technology
eager to learn
data analysis and reporting tools
ServiceNow knowledge
ITIL framework
Key Requirements
2-4 years of experience
Bachelor's Degree in Comp science, IT, or other engineering disciplines