Retail Operations Manager

JLL

Brisbane, QLD, Australia
Supervising day-to-day activities
Ensuring optimal centre operation
Managing key service contracts
Proactively supervising the day-to-day activities to ensure that the centre is operating to the optimum

Job Summary

  • Proactively supervising the day-to-day activities to ensure that the centre is operating to the optimum.
  • The priority at all times should be the health, safety and security of all visitors and occupants.
  • Ensure implementation and completion of the client capital works program requirements to meet the agreed KPI.

Matching Summary

Proactively supervising the day-to-day activities to ensure that the centre is operating to the optimum.

Skills & Requirements

Must-have

  • supervising day-to-day activities
  • ensuring optimal centre operation
  • managing key service contracts
  • implementing client strategies
  • managing annual OPEX budget
  • ensuring contractor compliance
  • addressing customer complaints promptly
  • implementing risk management program
  • ensuring sustainability requirements

Nice-to-have

  • shaping a brighter way forward
  • thrive, grow meaningful careers
  • flexible availability for urgent matters
  • support marketing manager activities

Key Requirements

  • Extensive experience in property/facilities/project management
  • Demonstrated knowledge of building technical services
  • Ability to deal with complex issues concurrently
  • Goal oriented and focused on meeting performance targets
  • Excellent client service and communication skills
  • Ability to work well in a team environment
  • Sound computer skills including Microsoft suite
  • Be punctual, well presented, helpful and reliable

Work Rights

Not specified

Tailored Resume

Cover Letter