Customer Service Associate

PGIM Real Estate (Prudential)

Newark, NJ, US
Base: $38,900.00 to $64,200.00; bonus/equity: year...
Fully remote
Customer service experience
Transaction processing skills
Proficiency with windows applications
The Office of Servicemembers' Group Life Insurance (OSGLI) administers life insurance products to active-duty service members, veterans, and their families

Job Summary

  • The Office of Servicemembers' Group Life Insurance (OSGLI) administers life insurance products to active-duty service members, veterans, and their families.
  • This fully remote position requires candidates to be within 60 miles of specified Prudential offices for occasional onsite needs and mandates high reliability and technical readiness.
  • Prudential offers competitive base salaries, yearly bonus potential, comprehensive benefits including medical and wellness programs, and various employee financial and educational support plans.

Matching Summary

The Office of Servicemembers' Group Life Insurance (OSGLI) administers life insurance products to active-duty service members, veterans, and their families.

Salary

Base: $38,900.00 to $64,200.00; Bonus/Equity: Yearly bonus potential; Benefits: Medical, dental, vision, life insurance, disability, PTO, 401(k) with match, pension, wellness programs

Skills & Requirements

Must-have

  • Customer service experience
  • Transaction processing skills
  • Proficiency with Windows applications
  • Active listening skills
  • Remote work with wired Ethernet
  • Use of USB wired noise-cancelling headset
  • Ability to handle calls independently

Nice-to-have

  • Strong people skills
  • Self-motivation
  • Excellent oral and written communication
  • Team environment adaptability
  • Organization and prioritization skills
  • Receptivity to performance feedback

Key Requirements

  • 1-3 years customer service experience
  • College degree or equivalent business/military experience preferred
  • Flexibility to work specified Eastern Time shifts
  • Reliable high-speed internet with wired Ethernet
  • Use of noise-cancelling USB headset
  • Ability to work independently and in a team
  • Dependability and punctual attendance

Work Rights

Not specified

Tailored Resume

Cover Letter