Patient Service Rep I Prn

Advocate Health

Downers Grove, US
Base: $20.80 - $31.20; premium pyy such as shift, ...
Customer service philosophy
Aidet standards
Insurance identification and benefits
The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient, and outpatient settings

Job Summary

  • The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient, and outpatient settings.
  • Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient, and outpatient settings.

Salary

Base: $20.80 - $31.20; Premium pay such as shift, on call, and more based on a teammate's job; Incentive pay for select positions

Skills & Requirements

Must-have

  • Customer service philosophy
  • AIDET standards
  • Insurance identification and benefits
  • Security authorization and precertification
  • Data entry proficiency
  • Typing 25 WPM

Nice-to-have

  • Team building activities
  • Departmental in services
  • Independent decision making

Key Requirements

  • High School Diploma
  • 1 year experience in Patient Access or related field
  • Intermediate math skills
  • Basic understanding of web-based systems
  • Ability to prioritize and organize workload
  • Sophisticated interviewing, communication and negotiation skills
  • Ability to work varied hours including evenings, weekends and holidays
  • Ability to work as a team member

Work Rights

Not specified

Tailored Resume

Cover Letter