The Manager – Hotel Services is responsible for managing guest services operations including valet, bell desk, and parking consistent with company standards
Job Summary
The Manager – Hotel Services is responsible for managing guest services operations including valet, bell desk, and parking consistent with company standards.
This role involves overseeing team performance, managing budgets, and ensuring safety and quality in all service areas.
The position requires creating a positive work environment that promotes teamwork, employee satisfaction, and adherence to company policies.
Matching Summary
The Manager – Hotel Services is responsible for managing guest services operations including valet, bell desk, and parking consistent with company standards.
Skills & Requirements
Must-have
Guest service management
Valet and parking operations
Team leadership and delegation
Budget and fiscal management
Safety compliance
Shift flexibility including nights and weekends
Nice-to-have
Interpersonal communication skills
Employee training and development
Performance feedback and recognition
Conflict resolution and discipline handling
Customer relations and guest needs anticipation
Key Requirements
21 years of age
Authorization to work in the United States
High School Diploma or equivalent
Valid Nevada Driver's License and TAM certification
3-5 years hospitality guest services experience
Prior management experience in valet, parking, or bell desk
Union experience preferred
Work Rights
Proof of authorization/eligibility to work in the United States