Business System Analyst

Amex GBT

Bangalore, India
Incident resolution and communication
Root cause analysis (rca)
Issue severity assessment and prioritization
Perform analysis and consulting for document delivery applications within travel product and program technologies

Job Summary

  • Perform analysis and consulting for document delivery applications within travel product and program technologies.
  • Manage incident resolution, drive RCA, and assess issue severity based on business impact.
  • Collaborate with vendors and internal teams to resolve migration challenges and ensure program success.

Matching Summary

Perform analysis and consulting for document delivery applications within travel product and program technologies.

Skills & Requirements

Must-have

  • Incident resolution and communication
  • Root Cause Analysis (RCA)
  • Issue severity assessment and prioritization
  • Robotics tools, APIs, web services
  • Software development lifecycle understanding
  • Agile development methodology
  • JIRA usage

Nice-to-have

  • Collaborative and inclusive culture
  • Global team collaboration
  • Data-driven decision making
  • Excellent time-management skills
  • Strong interpersonal skills

Key Requirements

  • Bachelor's Degree
  • 5+ years business travel experience
  • Invoice compliance, finance, tax experience
  • Global distribution systems (GDS) knowledge
  • MS Office Skills (Outlook, Word, Excel)

Work Rights

Not specified

Tailored Resume

Cover Letter