This role leads the Broker Admin team to deliver efficient, cost-effective operations while supporting Hong Kong broker clients with high service standards
Job Summary
This role leads the Broker Admin team to deliver efficient, cost-effective operations while supporting Hong Kong broker clients with high service standards.
The successful candidate will monitor operational dashboards, manage process improvement projects for year-over-year efficiencies, and resolve client feedback independently.
Mercer offers professional development opportunities within a vibrant, inclusive culture that fosters collaboration among talented colleagues across 130 countries.
Matching Summary
This role leads the Broker Admin team to deliver efficient, cost-effective operations while supporting Hong Kong broker clients with high service standards.