Compliance Specialist – Complaints (global Housing Claims)

Assurant Services Australia Pty Limited

$43,600.00 - $71,800.00; not specified; not specif...
Complaint crm system management
Regulatory response drafting
Claims file validation
The Compliance Specialist ensures our organization meets regulatory expectations, protects company reputation, enhances customer experience, and identifies issues that drive continuous improvement

Job Summary

  • The Compliance Specialist ensures our organization meets regulatory expectations, protects company reputation, enhances customer experience, and identifies issues that drive continuous improvement.
  • This role is responsible for accurate case handling within the complaint CRM system, coordinating with accountable claim partners, ensuring timely outreach and resolution, and preparing high-quality responses that meet regulatory, procedural, and documentation standards.
  • Assurant is a leading global business services company that supports, protects, and connects major consumer purchases.

Matching Summary

The Compliance Specialist ensures our organization meets regulatory expectations, protects company reputation, enhances customer experience, and identifies issues that drive continuous improvement.

Salary

$43,600.00 - $71,800.00; Not specified; Not specified

Skills & Requirements

Must-have

  • Complaint CRM system management
  • Regulatory response drafting
  • Claims file validation
  • Complaint service-level agreements
  • Medicare Section 111 reporting

Nice-to-have

  • Continuous improvement identification
  • Customer experience enhancement
  • Proactive risk escalation
  • Cross-functional collaboration

Key Requirements

  • 2+ years claims or compliance experience
  • Associate degree required
  • Property or housing claims experience preferred
  • CRM or case-management tools experience

Work Rights

Not specified

Tailored Resume

Cover Letter