Champions the voice of the customer as a member of the Site Leadership Team and works with the Site Leadership team to instill customer advocacy within the facility
Job Summary
Champions the voice of the customer as a member of the Site Leadership Team and works with the Site Leadership team to instill customer advocacy within the facility.
Partners with Customers and Sales organization to meet customer requirements and grow sales, developing and fostering customer relationships.
Provides leadership to Customer Operations Team members including guidance, prioritization, training and support for daily activities.
Matching Summary
Champions the voice of the customer as a member of the Site Leadership Team and works with the Site Leadership team to instill customer advocacy within the facility.
Skills & Requirements
Must-have
Customer advocacy within the facility
Voice of customer during meetings
Partner with customers and sales
Develop and manage sales goals
Execute quotation process
Lead Customer Operations Team
Nice-to-have
Foster customer relationships
Demonstrate responsiveness and leadership
Identify process improvement opportunities
Key Requirements
Adheres to Integer’s Values and all safety, environmental, security and quality requirements
Experience with QMS, FDA regulations, company policies