This is a genuine opportunity to either begin or develop your career in the medical industry
Job Summary
This is a genuine opportunity to either begin or develop your career in the medical industry.
As the Booking Agent you will take inbound calls, determine the service required, and deliver prompt and effective responses to patient bookings and enquiries.
To excel in this role, you will have excellent communication and telephone skills, previous customer service or call centre experience, and be computer literate.
Matching Summary
This is a genuine opportunity to either begin or develop your career in the medical industry.
Skills & Requirements
Must-have
Inbound call centre environment
Patient appointment enquiries and scheduling
Excellent communication and telephone skills
Deal with high volume of calls
Computer literate
Nice-to-have
Genuine interest in medical/health industry
Proactive approach to learning and development
Key Requirements
Previous customer service or call centre experience
Health care / medical reception experience highly regarded