Servicenow Developer – Service Management

Amgen UK

Unknown, United Kingdom
Not specified; competitive total rewards plans ali...
Servicenow itsm module configuration
Grc/irm module administration
Flow designer and workflow editor proficiency
This role involves providing daily administrative support for ServiceNow ITSM and GRC/IRM modules to ensure platform stability and functionality

Job Summary

  • This role involves providing daily administrative support for ServiceNow ITSM and GRC/IRM modules to ensure platform stability and functionality.
  • Candidates must possess a ServiceNow Certified System Administrator certification and have 5 to 8 years of relevant IT experience.
  • The position requires working on a rotational shift schedule from 5 PM IST to 2 AM IST for 8 to 12 weeks per year.

Matching Summary

This role involves providing daily administrative support for ServiceNow ITSM and GRC/IRM modules to ensure platform stability and functionality.

Salary

Not specified; Competitive Total Rewards Plans aligned with local industry standards; Base salary plus benefits included.

Skills & Requirements

Must-have

  • ServiceNow ITSM module configuration
  • GRC/IRM module administration
  • Flow Designer and Workflow Editor proficiency
  • ServiceNow Certified System Administrator certification
  • Incident and problem resolution
  • Platform maintenance and patching

Nice-to-have

  • JavaScript and Glide API scripting knowledge
  • Generative AI implementation experience
  • ITIL framework familiarity
  • Strong analytical and troubleshooting skills
  • Experience with Now Assist Skill Kit
  • Ability to work in global virtual teams

Key Requirements

  • Bachelor's or Master's degree required
  • 5 to 8 years of Computer Science or IT experience
  • ServiceNow Certified System Administrator (Must)
  • ServiceNow Certified Application Developer (Preferred)
  • Rotational night shift availability (5 PM - 2 AM IST)

Work Rights

Not specified

Tailored Resume

Cover Letter