Dmv - Administrative Specialist Ii

Executive Office of the State of North Carolina

Nash County, NC, US
Base: $41,206 - $72,113; bonus/equity: not specifi...
Not specified
Experience analyzing and interpreting data
Experience maintaining records and reports
Explaining policy to diverse clientele
The Executive Office of the State of North Carolina is seeking an Administrative Specialist II for their DMV Customer Contact Center in Nash County. The role involves providing customer service related to vehicle titling, licensing, and driver services, requiring strong communication and analytical skills

Job Summary

  • The position is located in the DMV Customer Contact Center in Nash County, providing information on vehicle titling, licensing, and safety inspections.
  • Employees will work in a fast-paced, performance-based call center environment responding to inquiries via phone and email.
  • The role offers full state benefits, competitive salaries ranging from $41,206 to $72,113, and career development opportunities.

Matching Summary

Match Score: 75

The Executive Office of the State of North Carolina is seeking an Administrative Specialist II for their DMV Customer Contact Center in Nash County. The role involves providing customer service related to vehicle titling, licensing, and driver services, requiring strong communication and analytical skills.

Salary

Base: $41,206 - $72,113; Bonus/Equity: Not specified; Benefits: Full State Benefits

Skills & Requirements

Must-have

  • Experience analyzing and interpreting data
  • Experience maintaining records and reports
  • Explaining policy to diverse clientele
  • Phone and in-person customer service experience
  • Microsoft applications and mainframe database skills

Nice-to-have

  • Fast-paced performance-based environment adaptability
  • Complex issue resolution skills
  • Knowledge of DMV rules and regulations

Key Requirements

  • High school diploma or GED
  • Four years of related administrative experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter