Customer Experience Manager

Five Below

Memphis, TN, United States
Base: $15.00; bonus/equity: not specified; benefit...
Wowing the customer through personal contact
Lead front end operations
Maintain store cleanliness and recovery
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • Responsibilities include ensuring crew members wow customers, training on B.E.S.T. customer service, leading front-end operations, and performing store maintenance.
  • The company offers a benefits site covering health, financial, and personal wellness, and is committed to equal opportunity and reasonable accommodations for individuals with disabilities.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Salary

Base: $15.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer through personal contact
  • Lead front end operations
  • Maintain store cleanliness and recovery
  • Perform store manager duties in absence
  • Operate cash register
  • Move merchandise weighing up to 25 lbs

Nice-to-have

  • Embrace purpose and culture
  • Inspire with big ideas and energy
  • Creative thinking and composure
  • Flexible schedule meeting business needs

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Ability to maintain composure under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter