Team Member- Customer Service (t1)

Alight Solutions

Not specified; not specified; comprehensive total ...
0-2 years international customer service experience
Voice channel experience required
Graduate degree with 55% aggregate marks
The role is responsible for delivering timely and accurate customer service through phone and web chat mediums

Job Summary

  • The role is responsible for delivering timely and accurate customer service through phone and web chat mediums.
  • Employees are expected to adhere to Client Level and internal Service Level Agreements while creating a positive participant experience.
  • Alight offers a comprehensive total rewards package including health coverage, retirement plans, and continuing education opportunities.

Matching Summary

The role is responsible for delivering timely and accurate customer service through phone and web chat mediums.

Salary

Not specified; Not specified; Comprehensive total rewards package including health coverage, retirement, vacation, and training

Skills & Requirements

Must-have

  • 0-2 years international customer service experience
  • Voice channel experience required
  • Graduate degree with 55% aggregate marks
  • Evening or night shift availability
  • MS Office applications proficiency

Nice-to-have

  • Prior customer service experience preferred
  • Excellent verbal and written communication skills
  • Strong analytical skills and attention to detail
  • Ability to articulate complex plans simply

Key Requirements

  • Graduate in listed discipline with >55% aggregate
  • No gaps or failures throughout graduation
  • 0-2 years work experience in International Customer Service Voice
  • Authorization to work without visa sponsorship

Work Rights

Must have work authorization that does not require future sponsorship

Tailored Resume

Cover Letter