Hybrid (at least 50% of time spent in-office or in the field quarterly)
Billing & contract management
Collections & account portfolio management
Accounts receivable customer files
Workday Inc. is seeking a Billing and Collections Analyst to manage customer accounts, billing processes, and collections as part of their Financial Operations team. The role requires strong customer service skills and a detail-oriented approach, along with a commitment to continuous improvement and collaboration
Job Summary
Workday's Financial Operations Accounts Receivable Team is a diverse group of customer service-focused people, with an invaluable mix of experience and backgrounds.
Job Responsibilities include but are not limited to: Billing & Contract Management, Collections & Account Portfolio Management, Operations & Reporting, and Cross-Functional Collaboration.
With Flex Work, we’re combining the best of both worlds: in-person time and remote.
Matching Summary
Match Score: 85
Workday Inc. is seeking a Billing and Collections Analyst to manage customer accounts, billing processes, and collections as part of their Financial Operations team. The role requires strong customer service skills and a detail-oriented approach, along with a commitment to continuous improvement and collaboration.
Skills & Requirements
Must-have
Billing & Contract Management
Collections & Account Portfolio Management
Accounts Receivable Customer Files
Sales tax end-user schedules
Customer contract terms and billing schedules
Nice-to-have
Customer service-focused people
Solutions-oriented approach
Sun-drenched optimism and drive
Courageous collaborators
Genuine care
Key Requirements
3+ years of experience in Financial Operations, Accounts Receivable, Billing, Collections, or relevant customer-facing experience
Accounting or Business degree preferred
Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint)
Excellent oral, written, and interpersonal communication skills