Manager Enterprise Operations

Mastercard

Hybrid
10-12+ years cloud operations experience
3-5+ years leadership role
Aws azure pcf cloud environments
Mastercard is seeking a Manager of Enterprise Operations to lead Site Reliability Engineering (SRE) and cloud operations across multi-cloud environments. The ideal candidate will possess a strong technical background in cloud operations, incident management, and automation, combined with leadership experience in managing global teams

Job Summary

  • This role leads mission-critical cloud and platform operations across multi-cloud and hybrid environments to drive reliability engineering practices.
  • The ideal candidate will manage globally distributed teams supporting production workloads at scale while establishing enterprise-wide monitoring standards.
  • Candidates must be willing to work rotational shifts including weekends and night shifts to support 24x7 enterprise platforms.

Matching Summary

Match Score: 85

Mastercard is seeking a Manager of Enterprise Operations to lead Site Reliability Engineering (SRE) and cloud operations across multi-cloud environments. The ideal candidate will possess a strong technical background in cloud operations, incident management, and automation, combined with leadership experience in managing global teams.

Skills & Requirements

Must-have

  • 10-12+ years Cloud Operations experience
  • 3-5+ years leadership role
  • AWS Azure PCF cloud environments
  • Kubernetes container orchestration
  • 24x7 support model management
  • Incident governance and SLO frameworks
  • Python Bash Terraform Ansible automation

Nice-to-have

  • Blameless root cause analysis culture
  • Executive-level reporting skills
  • Cross-training DevOps capabilities
  • Data-driven decision making mindset
  • Crisis leadership in production

Key Requirements

  • 10-12+ years in Cloud Operations or SRE
  • 3-5+ years in a managerial role
  • Minimum 2 professional certifications required
  • Experience with AWS Solutions Architect or Azure Architect
  • Certified Kubernetes Administrator (CKA) preferred
  • ITIL certification preferred

Work Rights

Not specified

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