Provides monitoring and 1st Level Support for Business Critical Services ensuring that Service Standards are maintained and quality service provided
Job Summary
Provides monitoring and 1st Level Support for Business Critical Services ensuring that Service Standards are maintained and quality service provided.
Performs and supports operational processes across multiple environments ensuring all tasks are managed and conducted to the highest possible standards.
Ensures that all activities are performed and supported in accordance with Corporate Governance and agreed processes and procedures.
Matching Summary
Provides monitoring and 1st Level Support for Business Critical Services ensuring that Service Standards are maintained and quality service provided.
Skills & Requirements
Must-have
1st Level Support
Batch processing
Service Standards maintenance
Corporate Governance adherence
System monitoring
Nice-to-have
Continuous service reviews
Ideas for improvements
Client communication
Key Requirements
Minimum 2 Years Relevant Exp
High School Diploma or Relevant Experience or Degree