Patient Service Representative (psr) Lead - Clinic

Advocate Health

Peshtigo, Wisconsin, United States
Base: $21.85 - $32.80; bonus/equity: not specified...
Onsite
Oversees daily patient service activities
Educates staff on changes
Orders supplies according to budget
Advocate Health is seeking a Patient Service Representative (PSR) Lead for its clinic in Peshtigo, Wisconsin. This full-time position involves overseeing daily operations in the patient service area, ensuring compliance with departmental standards, and providing leadership and training to staff

Job Summary

  • Oversees the daily activities of the patient service area to ensure department standards are met, educates staff of any changes pertinent to their roles, and orders supplies according to budget guidelines and department needs.
  • Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee engagement.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Service Representative (PSR) Lead for its clinic in Peshtigo, Wisconsin. This full-time position involves overseeing daily operations in the patient service area, ensuring compliance with departmental standards, and providing leadership and training to staff.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Oversees daily patient service activities
  • Educates staff on changes
  • Orders supplies according to budget
  • Identifies staffing needs
  • Acts as a resource to staff
  • Creates electronic health records
  • Maintains patient confidentiality (HIPAA)

Nice-to-have

  • Demonstrates Advocate Health purpose
  • Excellent service recovery skills
  • Ability to collaborate with physicians
  • Motivating and facilitating teammate growth

Key Requirements

  • High school diploma or GED
  • Two years of experience in Patient Access or related fields
  • Demonstrated leadership skills
  • Strong attention to detail and accuracy
  • Proficiency with computer systems and EMR

Work Rights

Not specified

Tailored Resume

Cover Letter