The Pestman, PTE LTD is seeking an Administrative Executive to support the Client Success department in Singapore. The role involves scheduling manpower resources, ensuring customer satisfaction, maintaining compliance with ISO standards, and executing administrative tasks
Job Summary
The role involves planning and deploying daily manpower resources while ensuring adherence to internal SOPs and external quality standards.
Candidates will serve as the Single Point of Contact for clients, resolving complaints and conducting follow-up visits to ensure satisfaction.
This position requires acting as the Quality Management Representative to maintain ISO 9001 compliance and collaborating with Area Managers to meet operational KPIs.
Matching Summary
Match Score: 75
The Pestman, PTE LTD is seeking an Administrative Executive to support the Client Success department in Singapore. The role involves scheduling manpower resources, ensuring customer satisfaction, maintaining compliance with ISO standards, and executing administrative tasks.
Skills & Requirements
Must-have
2 years relevant experience in service industry
Coordinate daily manpower resources
Handle customer complaints via phone and email
Maintain ISO 9001 QMS compliance standards
Execute billing-related activities
Nice-to-have
Familiarity with ERP systems
Possession of valid NEA Vector Control Operator license