Job Summary

• The role involves interacting with customers via live chat or email to respond to financial inquiries related to banking products and services.
• Employees are expected to review transaction history, ensure compliance with internal controls, and develop deep technical knowledge of US banking operations.
• The company offers HMO coverage, yearly kick-off parties with major giveaways, and a culture focused on internal promotions and career growth.

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Skills & Requirements

Key Requirements

• BPO industry experience required
• Strong written and oral communication skills

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