Soft Services Area Operations Manager

JLL

Glasgow, United Kingdom
Fully remote
Proven operational management experience
Iosh or equivalent certification required
Dsb clearance mandatory for uk roles
The Area Operations Manager is responsible for implementing strategic cleaning operations while ensuring a positive team culture aligned with JLL's vision

Job Summary

  • The Area Operations Manager is responsible for implementing strategic cleaning operations while ensuring a positive team culture aligned with JLL's vision.
  • Key performance indicators include maintaining low staff attrition rates, achieving contract KPIs, and ensuring strict health and safety compliance.
  • The role requires leading direct reports through training, recruitment, and development plans to ensure exceptional operational standards and customer satisfaction.

Matching Summary

The Area Operations Manager is responsible for implementing strategic cleaning operations while ensuring a positive team culture aligned with JLL's vision.

Skills & Requirements

Must-have

  • Proven operational management experience
  • IOSH or equivalent certification required
  • DSB clearance mandatory for UK roles
  • Proficiency in Microsoft Office suite
  • Experience developing staff and teams

Nice-to-have

  • Ability to have difficult conversations
  • Innovative and creative problem solver
  • High personal standards and organization
  • Strong stakeholder relationship management
  • Commitment to sustainable service delivery

Key Requirements

  • DSB Cleared status
  • Maths and English GCSEs or equivalent
  • IOSH or equivalent certification
  • Proven experience in operational management
  • Experience in developing others

Work Rights

Not specified

Tailored Resume

Cover Letter