Gcm Unit Manager I - Uk

MTB (M&T Bank)

London, United Kingdom
Manage simple to complex client relationships
Coach and mentor relationship managers
Ensure internal and external policy compliance
The role involves managing administrative, relationship management, and planning for assigned product lines or groups of staff

Job Summary

  • The role involves managing administrative, relationship management, and planning for assigned product lines or groups of staff.
  • The position requires coaching and mentoring Relationship Managers while ensuring strict adherence to internal and external policies.
  • This manager is responsible for developing key relationships directly related to revenue growth and maintaining risk standards.

Matching Summary

The role involves managing administrative, relationship management, and planning for assigned product lines or groups of staff.

Skills & Requirements

Must-have

  • Manage simple to complex client relationships
  • Coach and mentor Relationship Managers
  • Ensure internal and external policy compliance
  • Lead process improvements for profitability
  • Exercise authority on staffing and performance

Nice-to-have

  • Fosters environment supporting belonging
  • Strong verbal and written communication skills
  • Demonstrated high level of proficiency in software
  • Collaborative approach to bringing efforts to fruition

Key Requirements

  • Bachelor's degree OR 6 years combined education/experience
  • Minimum 2 years related experience
  • Minimum 1 year work leadership experience
  • Strong customer service and problem resolution skills

Work Rights

Not specified

Tailored Resume

Cover Letter