Guest Experience Agent

Four Seasons

Venice, Italy
Base: competitive salary + wages; bonus/equity: no...
Guest service and hospitality
Baggage handling ability
Fluency in english and italian
The Guest Experience Agent plays a vital role in delivering highly personalized, seamless, and emotionally engaging service throughout every stage of the guest journey

Job Summary

  • The Guest Experience Agent plays a vital role in delivering highly personalized, seamless, and emotionally engaging service throughout every stage of the guest journey.
  • Four Seasons offers competitive salary, comprehensive benefits, excellent training and development opportunities, employee discounts, and complimentary meals and dry cleaning.
  • The role requires flexibility to work weekends and holidays and the legal right to work in Italy.

Matching Summary

The Guest Experience Agent plays a vital role in delivering highly personalized, seamless, and emotionally engaging service throughout every stage of the guest journey.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package, employee discount, complimentary meals and dry cleaning

Skills & Requirements

Must-have

  • Guest service and hospitality
  • Baggage handling ability
  • Fluency in English and Italian
  • Cross-cultural sensitivity
  • Multitasking in fast-paced environment

Nice-to-have

  • Passion for intuitive guest experiences
  • Strong organizational skills
  • Empathy and emotional engagement
  • Personalized guest recognition
  • Team collaboration during peak periods

Key Requirements

  • One plus years luxury hotel experience
  • Legal right to work in Italy
  • Fluency in English and Italian

Work Rights

Legal right to work in Italy

Tailored Resume

Cover Letter