Patient Access Supervisor - Ahn West Penn Hospital - Mellon Pavilion (full-time, Daylight)
Highmark Health
Pittsburgh, PA, US
Revenue cycle management experience
Staff supervision and performance evaluation
Patient demographic validation skills
The role provides direct supervision of staff within the Pre-Service Center while managing daily operational processes to ensure revenue cycle objectives are met
Job Summary
The role provides direct supervision of staff within the Pre-Service Center while managing daily operational processes to ensure revenue cycle objectives are met.
Candidates must possess strong problem-solving skills to diagnose root causes of payer and system issues impacting workflow and productivity.
The position requires adherence to HIPAA regulations and organizational policies while delivering a positive patient experience in all encounters.
Matching Summary
The role provides direct supervision of staff within the Pre-Service Center while managing daily operational processes to ensure revenue cycle objectives are met.
Skills & Requirements
Must-have
Revenue cycle management experience
Staff supervision and performance evaluation
Patient demographic validation skills
Insurance benefit verification expertise
Process improvement and problem solving
Nice-to-have
Call center experience preferred
Positive patient experience focus
Multi-physician practice background
Project management leadership skills
Key Requirements
Minimum BA/BS degree or equivalent work experience
3-5 years experience in revenue cycle management
Experience with staff supervision in medical billing