Customer Banking Specialist Relief - Dandenong Plaza

CommBank

Dandenong Plaza, Victoria, Australia
Exceptional customer service delivery
Articulate financial terms clearly
Problem solve and provide solutions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Articulate financial terms clearly
  • Problem solve and provide solutions
  • Champion processes and procedures
  • Work in a busy retail environment

Nice-to-have

  • Interest in building a career
  • Improving financial wellbeing
  • Holistic customer solutions

Key Requirements

  • Proven experience in Financial Services
  • Proven experience in Retail
  • Proven experience in Hospitality
  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter