Associate Director, Digital Ai Research Technology Team Lead

Royal Bank of Canada

Toronto, Canada
Base: not specified; bonus/equity: bonuses + commi...
Production application support
Team leadership and development
Proactive application monitoring
Join RBC Capital Markets as the inaugural Associate Director leading the Digital AI Research Technology team to deliver best-in-class service and stability across critical research and digital technology systems

Job Summary

  • Join RBC Capital Markets as the inaugural Associate Director leading the Digital AI Research Technology team to deliver best-in-class service and stability across critical research and digital technology systems.
  • You will drive operational efficiency, proactive risk mitigation, and foster a culture of collaboration, accountability, and continuous learning within the team.
  • RBC offers a comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, and opportunities for professional development in a dynamic and progressive environment.

Matching Summary

Join RBC Capital Markets as the inaugural Associate Director leading the Digital AI Research Technology team to deliver best-in-class service and stability across critical research and digital technology systems.

Salary

Base: Not specified; Bonus/Equity: Bonuses and commissions where applicable; Benefits: Flexible benefits and comprehensive Total Rewards Program

Skills & Requirements

Must-have

  • production application support
  • team leadership and development
  • proactive application monitoring
  • incident and problem management
  • production readiness and onboarding
  • risk identification and compliance

Nice-to-have

  • ITIL certification
  • DevOps and CI/CD practices
  • cloud platforms and containerization
  • scaling technical teams
  • collaborative team culture
  • strong communication skills

Key Requirements

  • 7-10 years technical production support experience
  • 3-5 years team management experience
  • Bachelor of Science in Computer Science or related
  • experience with industry monitoring tools
  • ability to manage high-pressure situations

Work Rights

Not specified

Tailored Resume

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