Collections Specialist

Capitol Hill Publishing Corp

Not specified
5 years experience in customer service or collections
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Capitol Hill Publishing Corp is seeking a Collections Specialist to manage collection portfolios, perform customer-sensitive collection tasks, and assist with credit reviews for new accounts. The ideal candidate should possess strong communication skills, have a minimum of 5 years of experience in customer service or collections, and be proficient in Excel

Job Summary

  • The role involves supporting markets by managing collection portfolios including customer sensitive calls and delinquency letters.
  • The specialist acts as a liaison to third-party collection agencies and coordinates the submission of past due accounts for agency placement.
  • This position requires working closely with station sales staff to process credit applications and ensure proper approvals before billing system setup.

Matching Summary

Match Score: 80

Capitol Hill Publishing Corp is seeking a Collections Specialist to manage collection portfolios, perform customer-sensitive collection tasks, and assist with credit reviews for new accounts. The ideal candidate should possess strong communication skills, have a minimum of 5 years of experience in customer service or collections, and be proficient in Excel.

Skills & Requirements

Must-have

  • 5 years experience in customer service or collections
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills

Nice-to-have

  • Associates degree in Accounting or Management
  • Strong Excel skills preferred
  • Ability to manage multiple projects with competing priorities

Key Requirements

  • Minimum 5 years' experience in customer service or collections
  • Associates degree in Accounting or Management (preferred)
  • Strong Excel skills

Work Rights

Not specified

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