Customer Service Rep

Lexus of Sacramento

Sacramento, California, US
Base: $16.90-$20.00(hourly); bonus/equity: not spe...
Customer follow-up
Tracking progress
Monthly reports
Provide customer follow-up, recording and tracking progress in Daily Contact Tracker

Job Summary

  • Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.
  • Prepare monthly Comparative Analysis Reports and Impact Reports, understand manufacturer data, including Manufacturer Certification Programs and Survey Data and Applications.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.

Salary

Base: $16.90-$20.00(Hourly); Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Skills & Requirements

Must-have

  • customer follow-up
  • tracking progress
  • monthly reports
  • typing and basic computer skills
  • Microsoft Word & Excel

Nice-to-have

  • professionalism
  • personal ownership
  • continuous improvement
  • team support

Key Requirements

  • Previous Customer Service experience a plus
  • Excellent verbal & written Communication & Presentation Skills
  • Ability to manage one’s own time
  • Ability to solve basic math calculations

Work Rights

Not specified

Tailored Resume

Cover Letter