As a User Enablement Lead inside our GeoDin Client Success team, work alongside passionate experts, and help our users have an optimal experience with GeoDin and obtain the highest value
Job Summary
As a User Enablement Lead inside our GeoDin Client Success team, work alongside passionate experts, and help our users have an optimal experience with GeoDin and obtain the highest value.
In this vital position, you will ensure our users attain a smooth setup of our world-leading geotechnical software, and make sure they are receiving the right and timely support from our experts in our global organization.
Be part of a “global start-up”: Unique opportunity to be part of team with high agility of a start-up leveraging Fugro’s global footprint and impact field.
Matching Summary
As a User Enablement Lead inside our GeoDin Client Success team, work alongside passionate experts, and help our users have an optimal experience with GeoDin and obtain the highest value.
Skills & Requirements
Must-have
Client onboarding and support
Maintain client records and renewals
Liaise between client success and sales
Enrich user guides and online platforms
Generate reports on client onboarding
Nice-to-have
Agile team environments
Hybrid way of working
Experimental and adopt new ways
Openly communicating team
Key Requirements
Bachelor’s degree in business administration, Information Systems, or related field
Fluency in Written and Spoken English and German Language