A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions
Job Summary
A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
Focusing on non-standard tendering cases, the CSE Engineer, Solution is accountable for the customer's overall solution, including integrations, solutions, services, and products.
In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Matching Summary
A Customer Solutions Order Engineer provides technical expertise to the sales team and FL (front line) CSE, understands customer needs, and transforms these needs into optimal KONE solutions.
Skills & Requirements
Must-have
technical expertise to sales team
transform customer needs into solutions
non-standard tendering cases
define specifications, costs, lead times
deep understanding of new KONE solutions
holistic understanding of customer segments
Nice-to-have
innovative and collaborative working culture
employee engagement and participation
sustainability and ethical business practices
trust and respect among co-workers
Key Requirements
Minimum 5 years relevant engineering experience
Bachelor’s degree in Engineering or relevant field
Excellent skills in translating customer needs
Understanding of new construction and modernization processes