Senior Enablement Manager Of New Hire Onboarding & Customer Success

Lucidsoftware

Salt Lake City, UT, United States
On-site
New hire onboarding program design
Customer success enablement programs
Global learning program delivery
This role will focus primarily, though not exclusively, on leading our New Hire Onboarding program, designed to help our Sales and Customer Success teams across all regions accelerate their ramp time

Job Summary

  • This role will focus primarily, though not exclusively, on leading our New Hire Onboarding program, designed to help our Sales and Customer Success teams across all regions accelerate their ramp time.
  • Partner closely with Sales, Customer Success, RevOps, Product Marketing, Professional Services, Deal Desk, Legal, and other internal partners to ensure onboarding content is tightly aligned to GTM motions, strategy, and evolving business priorities.
  • We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Matching Summary

This role will focus primarily, though not exclusively, on leading our New Hire Onboarding program, designed to help our Sales and Customer Success teams across all regions accelerate their ramp time.

Skills & Requirements

Must-have

  • New Hire Onboarding Program Design
  • Customer Success Enablement Programs
  • Global Learning Program Delivery
  • Sales and CS Team Enablement
  • Performance Data Analysis

Nice-to-have

  • Passion for continuous learning
  • Strong internal motor
  • Collaborative and inclusive work environment

Key Requirements

  • 5+ years of experience in SaaS
  • Bachelor's degree or equivalent experience
  • Prior customer-facing role at Lucid preferred
  • Proven track record in enablement programs

Work Rights

Not specified

Tailored Resume

Cover Letter