Servicemanager Key Accounts Fire & Security

JOHNSON CONTROLS

Not specified
Leadership of 14-person service team
Key account management and sla compliance
Contract performance and kpi monitoring
Johnson Controls is seeking a Servicemanager for Key Accounts in their Fire & Security division, responsible for leading a team and ensuring high-quality service delivery to key clients. The ideal candidate will have experience in service and contract management, particularly within technical environments, and possess strong leadership and customer relationship skills

Job Summary

  • The Servicemanager is ultimately responsible for the operational, contractual, and customer-oriented direction of a team of approximately 14 employees within Fire & Security Netherlands.
  • This role serves as the connecting link between customers, service teams, specialists, and internal departments while ensuring high-quality compliant service delivery to key accounts.
  • The position requires managing re-certifications for fire alarm and extinguishing systems while maintaining strict adherence to legal regulations and industry norms.

Matching Summary

Match Score: 85

Johnson Controls is seeking a Servicemanager for Key Accounts in their Fire & Security division, responsible for leading a team and ensuring high-quality service delivery to key clients. The ideal candidate will have experience in service and contract management, particularly within technical environments, and possess strong leadership and customer relationship skills.

Skills & Requirements

Must-have

  • Leadership of 14-person service team
  • Key account management and SLA compliance
  • Contract performance and KPI monitoring
  • Fire alarm and extinguisher re-certification
  • Wet- en regelgeving compliance knowledge

Nice-to-have

  • Experience in technical or industrial environment
  • Strong analytical and result-oriented mindset
  • Knowledge of CCV, NEN, EN standards
  • Commercial opportunity identification skills
  • Stress-resistant organizational capabilities

Key Requirements

  • HBO work and thinking level education
  • Proven experience in service and contract management
  • Knowledge of fire and security regulations and certifications

Work Rights

Not specified

Tailored Resume

Cover Letter