Ai and Experience Orchestration director

Genesys

London, United Kingdom
Ai-powered customer experience expertise
Genesys ai portfolio
Ai use cases and pilots
As an AI and Experience Orchestration Director, you will bring innovative solutions like Genesys Agentic AI to core account teams and our clients

Job Summary

  • As an AI and Experience Orchestration Director, you will bring innovative solutions like Genesys Agentic AI to core account teams and our clients.
  • Partner with core account executives and sales leadership on territory and account planning, pipeline generation, opportunity management, and forecasting to exceed sales targets.
  • Embrace Empathy, Fly in formation, and Go big are key cultural values for this specialist sales team.

Matching Summary

As an AI and Experience Orchestration Director, you will bring innovative solutions like Genesys Agentic AI to core account teams and our clients.

Skills & Requirements

Must-have

  • AI-powered customer experience expertise
  • Genesys AI portfolio
  • AI Use Cases and Pilots
  • Sales overlay or SME roles
  • AI-First mindset

Nice-to-have

  • Embrace Empathy
  • Fly in formation
  • Go big
  • Hands-on selling AI solutions

Key Requirements

  • 12+ years relevant professional experience
  • Software / Cloud / AI experience
  • Proven expertise in AI-powered customer experience
  • Demonstrated ability to lead through influence
  • Strong coordination skills on developing and running AI PoC’s
  • Effective presentation skills

Work Rights

Not specified

Tailored Resume

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