Job Summary

• The Vice President – Client Support leads the Client Support function for the asset management business, overseeing teams across Product Reporting, Marketing Intelligence, ESG Queries, Client Data and other client‑support service areas.
• The role is responsible for delivering high‑quality support, strengthening global capability from India, driving continuous improvement and innovation, and shaping a scalable, automated and client‑centric service model.
• Build and develop high‑performing teams with deep subject‑matter expertise and a global mindset, fostering a culture of innovation, collaboration, accountability and inclusion.

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Skills & Requirements

Key Requirements

• 15+ years of leadership experience in global asset management or financial services
• Demonstrated success in managing complex, multi‑team environments and strategic transformation
• Strong experience in client support functions within a global, matrixed structure
• Understanding of client-life cycle
• Ability to translate strategy into actionable plans and lead teams through change and ambiguity
• Proven success in influencing senior stakeholders and building strong cross‑functional relationships
• Strong understanding of asset management, client support, ESG, marketing analytics and client related data domains
• Expertise in automation, analytics, continuous improvement and change management
• Excellent communication, problem‑solving and stakeholder‑management skills
• Demonstrated ability to develop talent and build future leaders

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