Sr. Technical Support Engineer

Aspen Technology

Not specified (assumed hybrid or on-site based on typical industry practices).
Bachelor's degree in chemical engineering
Experience with chemical or manufacturing processes
Strong understanding of aspentech engineering products
Aspen Technology is seeking a Sr. Technical Support Engineer to provide expert technical support and training for their engineering solutions. The role involves collaborating with customers to optimize workflows and improve business outcomes, as well as engaging with internal teams to enhance product offerings

Job Summary

  • The role involves providing expert technical support and troubleshooting complex engineering problems for industrial process solutions.
  • Candidates will deliver high-quality training classes to ensure customers maximize the use of AspenTech's engineering products.
  • The position requires collaboration with internal R&D teams to drive product improvements through feedback and pre-release testing.

Matching Summary

Match Score: 85

Aspen Technology is seeking a Sr. Technical Support Engineer to provide expert technical support and training for their engineering solutions. The role involves collaborating with customers to optimize workflows and improve business outcomes, as well as engaging with internal teams to enhance product offerings.

Skills & Requirements

Must-have

  • Bachelor's degree in Chemical Engineering
  • Experience with chemical or manufacturing processes
  • Strong understanding of AspenTech engineering products

Nice-to-have

  • Master's degree in related field
  • Experience with similar advanced software vendors
  • Ability to manage multiple priorities simultaneously

Key Requirements

  • Bachelor's degree in Chemical Engineering or equivalent experience
  • Willingness to travel less than 25% including international trips
  • Experience in refining, chemical, pharmaceutical, or process-driven industries

Work Rights

Not specified

Tailored Resume

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